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Imagine you are managing the entire delivery management in your logistics business, from the vast order processing to shipment in different locations, alone in a manual mode daily. It seems so hard and time-taking, right? But with delivery management software, you will require only half of the usual manual labour. The latest DMS software is such a true blessing for every delivery and logistics business since it simplifies and speeds up the entire delivery operations. If you are still not familiar with this software and its benefits, let us introduce you to the software. This blog is a definitive guide about delivery management software and all the other important aspects related to it. Scroll down to know more.
Definition of Delivery Management Software
First things first. Let’s have a quick insight into what is delivery management software before going too deeper. It is a system that makes the whole delivery procedure easier and automated through several advanced features. This software helps both business owners and customers and let both of them track the real-time order status from their devices.
Which Businesses Can Use Delivery Management System?
A wide variety of businesses can make use of delivery management system to handle their day-to-day delivery and shipment tasks, such as
- Courier and Logistics Businesses
- E-commerce Businesses
- Food and Grocery Delivery Business
- Pharma Business
- Third Party
What Is Delivery Management System Used for?
A software for delivery management is generally used to process orders, schedule delivery dates, plan and optimize delivery routes, track orders, and give updates to customers about the order. By improving the delivery procedure and offering faster deliveries, logistics companies can provide a much better customer experience. And since it takes off the burden of delivery handling from your shoulders, you don’t need to waste extra effort and hours to schedule the order dates, plan shipment routes and call your delivery agents again and again to track the orders. You can get more time to focus on the other important business operations, which will help you achieve more success.
Primary Features in Delivery Management Software
Though the features in a software for delivery management vary depending on the business niche and requirements of different companies, some features are common in every delivery software. Here are the key features you need to check out in a delivery management software.
Dashboard– Dashboard is the must-have feature in this software, as it works as the main control panel of the software. You can manage and track everything from orders to your delivery persons and the entire delivery procedure from starting to end using the dashboard.
Online Tracking System– The real-time online tracking system is the most common feature available in every software for delivery management. This feature is useful for both users and business owners as both can track the order status at any time they want using this option. It helps users and businesses know about the whereabouts of the order.
Warehouse Management Features– The super advanced warehouse management features in the delivery management software simplify the critical warehouse management and handle it in an automated way.
Vendor and Customer Management Features– The vendor management features in this software allow businesses to manage everything about the vendors, like their contact information, registration of new vendors, and tracking their performance.
Drivers Management Feature– There is an in-built drivers management feature available in every delivery management system that helps companies assign different drivers for various orders, collect information about the drivers and track their routes. These features also allow your drivers to accept orders and they can show their proof of delivery through these features.
Route Optimization Option– The in-built route optimization feature of a delivery management software examines several aspects, such as distance, traffic, road condition, weather, road condition, and capacity of the vehicle. By automatically analyzing all these aspects, this feature generates shortcut and safe routes for faster and efficient delivery.
Dispatch Management Features– After all the information about the order is updated in the software, its in-built dispatch management features send the details about the location and the route to the delivery person and start the order dispatching.
Report and Analytics– You can track your daily, monthly or yearly delivery performance through the report and analytics features of this software.
SMS and Email Integration– Another necessary feature available in every delivery management software is the SMS and email integration that sends notifications to customers about order confirmation, successful payment and the recent updates of the order.
What Are the Major Benefits of Using Delivery Management Software?
A delivery management system helps logistics businesses in several ways. Here are the key advantages of delivery management software for which it is now in the highest demand in the market-
1. Automates and Simplifies Delivery Operation
A delivery management system handles every step of delivery in an automated and faster way than human beings, making the entire delivery operation easier, effortless and more efficient than manual labour.
2. Offers Real-time Tracking
With the delivery management software, there is no chance of losing the order in-between delivery because its in-built tracking feature offers real-time tracking of every order.
3. Speeds Up Delivery Time
By optimizing routes and suggesting shortcut delivery routes, this software can speed up delivery time, and helps in on-time or even before-time shipment.
4. Reduces Manual Labour
Since this software can handle a lot at a time, and can work nonstop for so long, it can decrease the excessive labour that is required to manage the deliveries manually. Employees and businesses can stay a little more relaxed and burden-free by using this software for managing deliveries.
5. Minimizes Time
Logistics businesses can reduce delivery operations time by handling the entire task through this automated software. They can save their time and utilize it on other vital business operations to boose their overall business performance.
6. Reduces Cost
Once you start using this software, you can manage the entire delivery operations single-handedly without any need to hire a team for it. This can help you reduce costs in your business. By generating shortcuts and faster routes for delivery, this system also helps businesses to reduce the extra fuel cost of the delivery vehicles.
7. Improves Communication
It is possible for customers to keep communicating with the dispatch management team and the delivery persons until the order is finally delivered. This software creates clear and easy communication between businesses, the dispatch team, delivery persons and customers.
8. Provides Real Insights into Performance
By offering accurate and daily insights into overall performance, the delivery management system helps companies analyze their performance and make further improvements as required.
9. Enhances Customer Satisfaction
When the order will be delivered on time to the accurate location without any kind of damage, and transparent communication will be maintained during the delivery period, it is obvious that your customers will be fully satisfied. This is exactly what this software does by improving the delivery procedure and making the deliveries faster than normal, creating a good impression on your customers’ minds about your service.
What Is the Estimated Cost of Delivery Management Software?
The cost of delivery management software varies among different companies and it depends on several things. The monthly or yearly subscription cost of a delivery management system is basically lower than buying the software for a lifetime or developing a new and customized software.
What Factors Affect the Price of Delivery Management System?
The estimated price of a system for delivery management is decided as per several major factors, such as
- Features and Functionality
- Customization Level
- Type of Software Launch Platform
- Size of the Software Development Team
- Type of Software Deployment
- Subscription Duration
Where to Get Affordable and Top-notch Delivery Management Software Development in Surat for Small Business?
After learning everything about this software, if you think you should also implement a delivery management software in your logistics business for easier operations, better outcomes and better customer experience, contact HelixWebi for an advanced and cost-effective software. We are a top-rated delivery management software development company in Surat, India, with an in-house team of expert software developers.
We can develop a highly functional and fully customized delivery management system for startups at reasonable charges. We can make the design and features as unique as you want and create user-friendly navigation so that both you and your users can navigate them with ease. You can get the benefit of the free demo service of our software. Our team is always there to assist you with maintenance and technical support post-installation.
